We accept the following: Credit Card, Bank Deposit, International Money Remittance and Cash On Delivery (available for Metro Manila & Rizal only)

For Credit Card:

Several payment gateways will be available upon checkout (Paypal, Stripe, Elavon, etc)

For Bank Deposit:
Account Name: ESHIP BPO CORPORATION

Account Number: 001440104296

For International Money Remittance:
Account Name: ESHIP BPO CORPORATION

Account Number: 001440104296

Bank Swift Code: BNORPHMM

For Cash-on-Delivery (COD):
COD is available to buyers in Metro Manila and Rizal areas only

COD is available for orders up to P5000 only

Standard delivery to Metro Manila 2-3 days

Standard delivery to non-Metro Manila addresses is 7-14 days

Bulk orders may take a longer delivery time of 30-45 days, our Customer Success Team will notify you

We accept returns, refunds, or exchanges for products received with defect or damage within 7 days upon receipt of your order. Products should be in their original condition when purchased and must not be used. Send us an email at help@carlopacific.com of the description of your problem and attach photos of the damaged or defective product.

If by any chance you received the wrong product, email us at help@carlopacific.com and we will send you the right product as soon as we can.

Sale items are non-refundable and non-returnable.

You may reach via the following channels – 

Email: help@carlopacific.com

Chat: look for the chat icon at the lower right of our website

Social Media: Facebook (@carlopacificbyforex) or Instagram (@carlopacificbyforex)

For the best experience, download the Packypack app to register.

In 2007, Forex eShip launched Packypack to provide online shoppers cost-effective and secure consolidated international shipping. And now, customers have access to their own U.S. personal shopper with Packypack Plus.

1. Download the app to register and receive your unique customer number
2. Choose your preferred Packypack shipping address (sales tax differ per Packypack location)
3. Shop online to your heart’s content. Upon Check Out, make sure to add your unique customer number beside your Name or shipping address

Or if you have trouble with online shopping, you may contact your U.S. personal shopper through the chat button located at the bottom right of your screen. Packypack Plus is available for your online and in-person shopping in California, U.S.A.

1. Login your Packypack account and chat with your U.S. personal shopper to get a quote for your preferred item/s
2. Settle the first invoice for the cost of item/s and shopper’s fee
3. Pick and pack your item/s for shipping

1. You can ship almost anything that you can order online. However, please take note of the following prohibited items:

   – Currencies
   – Checks
   – Traveller’s checks
   – Precious Metals
   – Precious Stones (e.g. Diamonds, Ruby Sapphire, Emerald)
   – Jewelry (e.g. Pandora charms, Swarovski)
   – Watches
   – Firearms
   – Ammunition
   – Gun parts and accessories (e.g. Reloaders)
   – Toy Guns
   – Explosives and Flammable materials
   – Drugs and other prohibited substances
   – Lewd, obscene and pornographic materials
   – Perishables
   – Gambling paraphernalia
   – Car and motorcycle engines

   When in doubt, contact us through the chat button, email packypack@forexeship.com, or call +1 (855) 77FOREX or +63 2 5317 8500.

Yes, you can ship boxes with dimensions of 80″ and over i.e., TVs, furniture, etc. We can help you with a minimum shipping charge of $95.

We accept palletized shipments and select auto parts from our Gardena, California warehouse.

No, there is no limit.

We’ll ship your commercial boxes, batteries, electronics and select car parts for an additional fee of $25 per shipping box. This service is currently available from our Gardena, California warehouse only.

1. From your Packypack account, choose which package/s you want to ship
2. Select As-is or Consolidated packing and Sea or Air shipping
3. Input/Select the recipient’s details and wait for the final invoice

“As is” shipping is sending you exactly how we received the package at the warehouse (with its original shipping box). For “consolidated shipping”, we discard the shipping box/es (keep manufacturer’s packaging only) to maximize box space and save you money.

We will notify you by email or through the app when the items are ready for further processing – ship “as is” or “consolidate” and ship via ocean or air.

Yes, for free up to thirty (30) days. A minimum of $10 will be charged per month after 30 days.

OCEAN FREIGHT
From California and Nevada, U.S.A.
For Metro Manila deliveries, approximately 4-6 weeks*
For Provincial deliveries, approximately 6-8 weeks*

From Illinois and Virginia, U.S.A.
For Metro Manila deliveries, approximately 6 weeks*
For Provincial deliveries, approximately 7-8 weeks*

AIR FREIGHT
From Califronia, U.S.A only Approximately 7-10 Days for Metro Manila deliveries from the time the boxes are loaded and leave the U.S.

*Transit period is from the time the boxes are loaded in our container(s) and leave the part in the US. Please note that certain delays may affect the above-mentioned period (i.e. US and Philippine Customs random inspection, weather conditions, and others that are unexpected and beyond the control of Forex eShip).

There are currently 3 payment options:

1. Bank Deposit
2. DragonPay
3. Via Credit Card (Visa or Mastercard)

Details are indicated in your account, by clicking “PAY NOW” through ‘My Invoices’.

You will be provided with a box number which you may use to track by inputting in the Box Tracking System in app or at forexeship.com

1. Download the app to register and receive your unique customer number
2. Choose your preferred Packypack shipping address (sales tax differ per Packypack location)
3. Shop online to your heart’s content. Upon Check Out, make sure to add your unique customer number beside your Name or shipping address

Or if you have trouble with online shopping, you may contact your U.S. personal shopper through the chat button located at the bottom right of your screen. Packypack Plus is available for your online and in-person shopping in California, U.S.A.

1. Login your Packypack account and chat with your U.S. personal shopper to get a quote for your preferred item/s
2. Settle the first invoice for the cost of item/s and shopper’s fee
3. Pick and pack your item/s for shipping

1. You can ship almost anything that you can order online. However, please take note of the following prohibited items:

   – Currencies
   – Checks
   – Traveller’s checks
   – Precious Metals
   – Precious Stones (e.g. Diamonds, Ruby Sapphire, Emerald)
   – Jewelry (e.g. Pandora charms, Swarovski)
   – Watches
   – Firearms
   – Ammunition
   – Gun parts and accessories (e.g. Reloaders)
   – Toy Guns
   – Explosives and Flammable materials
   – Drugs and other prohibited substances
   – Lewd, obscene and pornographic materials
   – Perishables
   – Gambling paraphernalia
   – Car and motorcycle engines

   When in doubt, contact us through the chat button, email packypack@forexeship.com, or call +1 (855) 77FOREX or +63 2 5317 8500.

Yes, you can ship boxes with dimensions of 80″ and over i.e., TVs, furniture, etc. We can help you with a minimum shipping charge of $95.

We accept palletized shipments and select auto parts from our Gardena, California warehouse.

No, there is no limit.

We’ll ship your commercial boxes, batteries, electronics and select car parts for an additional fee of $25 per shipping box. This service is currently available from our Gardena, California warehouse only.

1. From your Packypack account, choose which package/s you want to ship
2. Select As-is or Consolidated packing and Sea or Air shipping
3. Input/Select the recipient’s details and wait for the final invoice

“As is” shipping is sending you exactly how we received the package at the warehouse (with its original shipping box). For “consolidated shipping”, we discard the shipping box/es (keep manufacturer’s packaging only) to maximize box space and save you money.

We will notify you by email or through the app when the items are ready for further processing – ship “as is” or “consolidate” and ship via ocean or air.

Yes, for free up to thirty (30) days. A minimum of $10 will be charged per month after 30 days.

OCEAN FREIGHT
From California and Nevada, U.S.A.
For Metro Manila deliveries, approximately 4-6 weeks*
For Provincial deliveries, approximately 6-8 weeks*

From Illinois and Virginia, U.S.A.
For Metro Manila deliveries, approximately 6 weeks*
For Provincial deliveries, approximately 7-8 weeks*

AIR FREIGHT
From Califronia, U.S.A only Approximately 7-10 Days for Metro Manila deliveries from the time the boxes are loaded and leave the U.S.

*Transit period is from the time the boxes are loaded in our container(s) and leave the part in the US. Please note that certain delays may affect the above-mentioned period (i.e. US and Philippine Customs random inspection, weather conditions, and others that are unexpected and beyond the control of Forex eShip).

There are currently 3 payment options:

1. Bank Deposit
2. DragonPay
3. Via Credit Card (Visa or Mastercard)

Details are indicated in your account, by clicking “PAY NOW” through ‘My Invoices’.

You will be provided with a box number which you may use to track by inputting in the Box Tracking System in app or at forexeship.com

Shipping fees are based on the final box dimension for Ocean shipments, voumetric weight for Air shipments, and final shipping destianation. Instantly get a shipping quote with the Packypack Calculator.

*Additional fees may also apply for pick-up, handling, repacking items, customs duties and taxes.

Rates depend on box size and delivery location. Kindly refer to __ for the complete list of shipping rates.

Packages are insured up to a maximum of $500 depending on the size of the box used.

Invoice is inclusive of taxes and fees.

Yes, for free up to thirty (30) days. A minimum of $10 will be charged per month after 30 days.

OCEAN FREIGHT
From California and Nevada, U.S.A.
For Metro Manila deliveries, approximately 4-6 weeks*
For Provincial deliveries, approximately 6-8 weeks*

From Illinois and Virginia, U.S.A.
For Metro Manila deliveries, approximately 6 weeks*
For Provincial deliveries, approximately 7-8 weeks*

AIR FREIGHT
From Califronia, U.S.A only Approximately 7-10 Days for Metro Manila deliveries from the time the boxes are loaded and leave the U.S.

*Transit period is from the time the boxes are loaded in our container(s) and leave the part in the US. Please note that certain delays may affect the above-mentioned period (i.e. US and Philippine Customs random inspection, weather conditions, and others that are unexpected and beyond the control of Forex eShip).

There are currently 3 payment options:

1. Bank Deposit
2. DragonPay
3. Via Credit Card (Visa or Mastercard)

Details are indicated in your account, by clicking “PAY NOW” through ‘My Invoices’.

You will be provided with a box number which you may use to track by inputting in the Box Tracking System in app or at forexeship.com

You will be provided with a box number which you may use to track by inputting in the Box Tracking System in app or at forexeship.com

Packypack does not offer any refunds, warranties and returns. Please contact and coordinate with the online seller for their Return/Exchange policies.

Send the following details to packypack@forexeship.com

1. Subject: Online Shopping – Request for Claim
2. Box/Tracking#
3. Sender’s Name
4. Recipient’s Name
5. Contact Information
6. Delivery location
7. Images to support claim for damages or missing items
8. Detailed description of claim